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NetcoreCloud Email API
Getting Started
20
What is Sender Domain?
How do I start sending email?
What is a dedicated IP? How can I get dedicated IPs?
How to add sender domain
How the domain approval works on pepipost?
View all 20
General queries on Sub account
11
What is a Subaccount? What are the benefits?
How to create Subaccount?
How many Subaccounts can I add to my account?
Can I add multiple users by using same email address?
How do I allocate email credits to Subaccount?
View all 11
Webhooks
8
What is Webhooks?
How to configure webhooks?
How to test and debug Webhooks?
What happens if my Webhook URL is down or can’t accept requests?
What are the different Webhooks format?
View all 8
Error Codes
1
Error Codes
Sending Domain
7
What is DKIM?
Know about different Domain Statuses
My sender domain was rejected, what should I do?
Requirements For Sending Domains
What will happen if I delete a domain?
View all 7
SMTP Docs
8
Should I integrate with SMTP or API?
How to do SMTP Integration ?
How to integrate with different mail server ?
How to integrate your mail clients?
How to pass Unique Arguments in each SMTP emails?
View all 8
FAQ
2
Unable to send emails using Wordpress WP MAIL SMTP plugin
More FAQs
Live Feed
16
What is Requested Date/Time?
For how much period, the live feed data will be accessible?
What is email size? And what should I know about it?
What is the difference between a hard and a soft bounce?
What is Server Remarks? or What does the Remarks column indicate?
View all 16
Subusers
10
Introduction to Subuser accounts
Is there any limit on how many sub-user accounts one can create?
How to control the sending quota for a Sub-user account?
Can I add multiple subaccount users by using same email address?
How do I allocate email credits to Subaccount?
View all 10
Billing
14
What is Earned email credits? And, how this gets accumulated?
How the billing cycle works?
What if my email credits are exhausted?
Do I have to pay anything in Forever Free Plan?
What is Earned email credits?
View all 14
Tags
3
How to use Tags in email?
How to Use Tags in Netcore Email API?
How to pass unique arguments in each SMTP email?
Settings
3
What is bounce notification? And, how does it works?
What is BCC Mailing?
What is Customize unsubscribe page/link and why it is required?
Dedicated IP
31
What is a Dedicated IP?
Why should I purchase a dedicated IP address?
How can I purchase an IP?
Why am I unable to purchase an IP?
How many IPs can be I purchase?
View all 31
Manage Users
4
What is a manage user?
How to create a user?
What do you mean by Team in manage users?
How to create a Manage user?
Sub Account
11
What is a Subaccount? What are the benefits?
How to create Subaccount?
How many Subaccounts can I add to my account?
Can I add multiple users by using same email address?
How do I allocate email credits to Subaccount?
View all 11
Security
5
What are the security features available on Pepipost?
Is Pepipost/Netcore email API GDPR compliant?
Two Factor Authentication - Google Authenticator
Two Factor Authentication - OTP over Email
What is "Encryption" in Netcore email API?
Encryption
4
What do you mean by data encryption & what kind of encryption Pepipost supports for storing the reports?
How do I enable Encryption?
What do I need to consider before enabling Encryption?
Can I disable Encryption?
Email Deliveribility
19
What is this SPF and DKIM authentication all about?
What is custom envelope?
What is bounce notification? And, how does it works?
What is email size? And what should I know about it?
Can i send a BCC of all my emails via Pepipost?
View all 19
Sandbox
8
How to add authorized email-ids to Sandbox?
How many emails I can send using sandbox?
How many email-ids I can add for sending emails using Sandbox?
Where can I find API credentials of Sandbox environment of my Netcore account.?
Where can I find my SMTP credentials for Sandbox?
View all 8
Reports
10
What are the definitions of email delivery status is shown on pepipost panel ?
What are the various ways to search live feed data?
How do I download the reports data from livefeed?
My emails are shown as Dropped? Why?
What is the “unknown reason” in remarks when an email is bounced? How can I know more details on this ?
View all 10
Pricing and Payment
11
Does my email credits have any expiry or validity period?
How can I upgrade my plan?
How can I downgrade my plan?
What is the validity of a free plan or trial period?
Can I choose to switch to free plan after subscribing to a paid plan?
View all 11
Warmup
11
How can I increase my daily limit during warmup period?
What do you mean by daily limit?
What if I don’t want to follow the warm-up plan?
What is my current warm-up slab? Or how do i see my current daily limit?
Does the warm-up plan is domain wise or account wise?
View all 11
Sender domain Validation & approval
14
Why DNS changes are required?
What is the use of custom envelope domain?
How to do Pepipost DNS settings with Godaddy?
How to do Pepipost DNS settings with Hostgator?
How to do Pepipost DNS settings with Cloudflare?
View all 14
SMTP integration
16
How to retrieve my SMTP password?
I am getting an error - "sender address rejected" while sending emails over SMTP
I am getting the error - "authentication failed" while sending emails over SMTP ?
I am getting an error - "Client host rejected" while sending emails over SMTP?
I am getting an error - "Sender address rejected: not logged in" while sending emails over SMTP?
View all 16
API Integration
11
Are there sample codes available for specific languages to send emails over?
How do I retrieve my API key?
I am getting error like "Invalid API key or JSON format" while sending emails over API? how to fix the same?
Can I use multiple sending domains to send emails using API?
Can I disable Open tracking/click tracking for specific emails while using API?
View all 11
Suppression
5
How can I blacklist an email address?
How can I Whitelist an email address?
I am not able to find a user email id within suppression?
My emails are shown as dropped with remarks as "Email id blocked"?
How can I Whitelist an email address on Netcore email API?
EMM-BPA
2
How to Delete Drop users from BPA campaigns.
Bulk Personalization campaigns suspended due to pdf mis-match
