General queries on Sub account

General queries on Sub accounts

What is a Subaccount? What are the benefits?
Subaccount is a feature that’ll help you efficiently manage users and teams from your main account. Agencies who deal with multiple clients, businesses with...
Fri, 10 Jul, 2020 at 9:56 PM
How to create Subaccount?
To create a subaccount follow the below steps: Click on the Settings icon on the left-hand side menu list Click on the ‘Subaccounts’ tab under the S...
Wed, 22 Sep, 2021 at 3:30 AM
How many Subaccounts can I add to my account?
The master account can create up to 15 subaccounts using a unique email address. If you need more subaccounts then you can contact the Netcore Email API cus...
Wed, 22 Sep, 2021 at 3:35 AM
Can I add multiple users by using same email address?
You can create multiple subaccounts using the same email address used to create the master account. Otherwise, you cannot use an already used email addres...
Fri, 10 Jul, 2020 at 9:56 PM
How do I allocate email credits to Subaccount?
The ‘Manage Credits section’ allows Master account to allocate credits to the Subaccounts. Subaccounts can send emails only when they have an email credit b...
Fri, 10 Jul, 2020 at 9:56 PM
How does the recurring credit allocation work in subaccount?
Did you know you can set up automatic credit allocation to your Subaccount on daily, weekly or monthly basis using our Recurring Credits option? Recurri...
Fri, 10 Jul, 2020 at 9:56 PM
Will credit balance of Subaccount be carry forwarded to next month?
Yes, the remaining credit balance of Subaccount will be carry forward in next month.
Fri, 10 Jul, 2020 at 9:56 PM
How does billing work for Subaccounts?
Subaccount billing is handled at Master account level. Master will be billed as per the selected plan for his account and invoice would be raised for the nu...
Fri, 10 Jul, 2020 at 9:56 PM
How does domain control work for a subaccount?
Master can share his own white-labelled domain with Subaccount so that Subaccount doesn't have to do any DNS record update and can start using the doma...
Fri, 10 Jul, 2020 at 9:56 PM
What happen when I disable a subaccount?
If the Master account disables a Subaccount, the Subaccount will no longer be able to send any emails using the Netcore Email API account but will still be ...
Wed, 22 Sep, 2021 at 3:45 AM