What happens if my Webhook URL is down or can’t accept requests? : Netcore Cloud

How can we help you today?

What happens if my Webhook URL is down or can’t accept requests? Print

Modified on: Tue, 6 Jan, 2026 at 3:02 PM

Netcore Email API makes the following retry increments to revoke the requests:

15 minutes after the most recent failure
45 minutes after the most recent failure
1 hour after the most recent failure
75 minutes after the most recent failure
90 minutes after the most recent failure

Once the maximum retry limit is reached for a specific event, your hook call will be treated as failed and no further retries are allowed.

Did you find it helpful? Yes No