Pricing and Payment

Pricing and Payment

Does my email credits have any expiry or validity period?
Yes, all credits which are mapped to your account will expire at the end of the billing cycle for that month.
Wed, 22 Jul, 2020 at 9:43 AM
How can I upgrade my plan?
In order to upgrade your plan for sending more no of emails using Pepipost services, you can follow below steps, 1. Login to your Pepipost account 2. G...
Wed, 22 Jul, 2020 at 9:44 AM
How can I downgrade my plan?
In order to downgrade your Pepipost account plan, please follow below steps, 1. Login to your Pepipost account 2. Go to the billing section. 3. Un...
Wed, 22 Jul, 2020 at 9:44 AM
What is the validity of a free plan or trial period?
In Pepipost, The free trial is for the lifetime. While you subscribe to Pepipost under the free plan, you can send max 1K emails/day for 1st month. After 30...
Wed, 22 Jul, 2020 at 9:44 AM
Can I choose to switch to free plan after subscribing to a paid plan?
Yes, you can go back to free plan by downgrading from your paid plan to free plan however the plan changes would be applicable only post completion of the b...
Wed, 22 Jul, 2020 at 9:45 AM
Are the remaining emails carried forward to the next month?
No, the emails credits are valid only for your monthly billing cycle and will not be carried forward to the next month.
Wed, 22 Jul, 2020 at 9:45 AM
Will I be charged for bounced emails?
 Yes, as a part of the default billing process on Pepipost, we charge you for all emails requests injected on Pepipost for further processing or delivery.
Wed, 22 Jul, 2020 at 9:46 AM
Does Pepipost provides an option to pay for Annual subscription?
Yes, Pepipost billing plans are available on a monthly and yearly basis. As a customer, you can choose to subscribe to the correct plan basis your needs, ho...
Wed, 22 Jul, 2020 at 9:46 AM
Can I add multiple credit cards for my account ?
Yes, you can add multiple credit cards for your monthly subscription payment and you can also configure a default Credit card from which the credits are t...
Wed, 22 Jul, 2020 at 9:46 AM
How do I apply for refund ?
You can change your mind and get a full refund, provided you've not used any credits and have no previous unpaid invoices. If you meet these condition...
Wed, 22 Jul, 2020 at 9:47 AM