FAQs
This is a DIY feature on the panel that can be done by the admin of the panel. You can follow the below steps to update the test contacts in your Smartech...
Thu, 19 Aug, 2021 at 9:43 AM
You can follow the below steps to enable the same in your Smartech panel: 1) Login to your Smartech panel 2) Click on Admin --> Account Configuration ...
Thu, 2 Sep, 2021 at 10:29 AM
Sometimes you may not want to send the broadcast to all the contacts at once. You can choose to send the broadcast to batches of contacts. The Slice and Sen...
Thu, 2 Sep, 2021 at 10:52 AM
Do we need to click on Archive and only then it goes to Archive folder? Yes, only when you click on archive can the template enter the archive folder. Aft...
Wed, 8 Sep, 2021 at 3:05 PM
To check the status of the scheduled report please follow the below steps: 1) Login to the panel 2) Click on Content --> Template --> SMS 3) Se...
Wed, 22 Sep, 2021 at 5:12 PM
Please follow the below steps to add logo to your panel. 1) Login to your panel 2) Click on Admin --> Misc --> White-Label 3) Add the...
Fri, 15 Oct, 2021 at 11:38 AM
You can follow the below steps to add the sender details in your Smartech panel: 1) Login to your Smartech panel 2) Click on Admin --> Account Configur...
Fri, 15 Oct, 2021 at 12:11 PM
The category name cannot be deleted or edited. Here you can just add a new category. The character limit for the category name is 20.
Wed, 20 Oct, 2021 at 2:47 PM
You can check the same by following the below steps: 1) Login to your Smartech panel 2) Click on Admin->Account Configuration 3) Click on ...
Wed, 20 Oct, 2021 at 4:04 PM
Feed ID is a 6 digit number that gets automatically generated when a channel is created either in Promo/Trans/ Service Implicit or Explicit mode for SMS. Y...
Wed, 20 Oct, 2021 at 4:17 PM