FAQs

While login I am facing password mismatch issue in Smartech.
Kindly use the below steps to reset your Smartech login password: 1) Click on the Forgot password option.     2) Enter your A...
Fri, 6 Aug, 2021 at 5:38 PM
How do I add a new sender domain in the panel?
You can follow the below steps to add the domain in your panel             1) Login to your Smartech...
Fri, 6 Aug, 2021 at 6:14 PM
How to create an custom attribute in the panel?
Attributes are characteristics of your contacts. System Attributes are Smartech-defined attributes and Custom Attributes are the ones that you can define. ...
Tue, 17 Aug, 2021 at 10:19 AM
How to upload SMS template in the Smartech panel?
Below are the steps to upload SMS template in the panel: 1) Login to the panel 2) Click on Content --> Template --> SMS 3) Click on Create New Tem...
Thu, 19 Aug, 2021 at 9:25 AM
How to add Pre-defined Test Email ID and Mobile no. in Smartech to receive test campaign?
This is a DIY feature on the panel that can be done by the admin of the panel. You can follow the below steps to update the test contacts in your Smartech...
Thu, 19 Aug, 2021 at 9:43 AM
How to create a CC List in Smartech panel?
You can follow the below steps to enable the same in your Smartech panel: 1) Login to your Smartech panel 2) Click on Admin --> Account Configuration ...
Thu, 2 Sep, 2021 at 10:29 AM
How to enable and use Slice and send feature in Email campaigns.
Sometimes you may not want to send the broadcast to all the contacts at once. You can choose to send the broadcast to batches of contacts. The Slice and Sen...
Thu, 2 Sep, 2021 at 10:52 AM
How to archive an Email Template in Smartech?
Do we need to click on Archive and only then it goes to Archive folder? Yes, only when you click on archive can the template enter the archive folder. Aft...
Wed, 8 Sep, 2021 at 3:05 PM
Where will I get to know the status of SMS Template in Smartech?
To check the status of the scheduled report please follow the below steps: 1) Login to the panel 2) Click on Content --> Template --> SMS 3) Se...
Wed, 22 Sep, 2021 at 5:12 PM
How to add logo in the Smartech panel?
Please follow the below steps to add logo to your panel. 1) Login to your panel 2) Click on Admin --> Misc --> White-Label 3) Add the...
Fri, 15 Oct, 2021 at 11:38 AM