FAQs
Maximize the value of your existing product/business and extend customer satisfaction with range of integrations & plugins. To know more, click...
Wed, 29 Dec, 2021 at 9:44 AM
Below are the possibilities/reasons behind app uninstall being marked against a specific user : 1] If the registration token expires (for example, Google m...
Thu, 20 Jan, 2022 at 11:58 AM
This is to inform you that the cron picks campaigns every 2nd, 17th, 32nd and 47th minute of the hour. So an email campaign scheduled at 15:35:00 will o...
Fri, 11 Feb, 2022 at 12:44 PM
Yes, the Journey can be paused or stopped after activation. Pause - This will pause the journey and won't run it the next time or won't accept n...
Fri, 11 Feb, 2022 at 12:56 PM
Imagine I upload a list of 12,000 contacts with email id and city. From this list, I create 2 segments- Segment 1: city contains Delhi and Segment 2: the ci...
Fri, 11 Feb, 2022 at 1:03 PM
The scheduled web push campaign can be suspended --just click on 3 dots for the particular scheduled campaign and click on suspend. However, already publ...
Thu, 3 Mar, 2022 at 6:07 PM
If there is no suppression List/Segment created in your panel then there will be no dropdown shown under exclude contacts. You will have to first create ...
Thu, 3 Mar, 2022 at 6:11 PM
We would like to update that when frequency capping is enabled slice and sent feature wont work, please disable frequency capping then slice and send f...
Thu, 3 Mar, 2022 at 6:16 PM
When we copy-paste the content, hidden junk characters get added to the content and the character count get increased. In order to avoid the same, w...
Thu, 3 Mar, 2022 at 6:28 PM
Kindly follow the below steps: 1) Login to the panel 2) Click on Admin --> Misc --> Whitelabel 3) Against the Page Title mention the name and Cl...
Mon, 28 Mar, 2022 at 12:48 PM