FAQs

How to integrate sFTP for data flow?
In order to automate the list data flow from Admin to Netcore, to dump the reports in the location, FTP based integration model can be used.  To know...
Wed, 29 Dec, 2021 at 9:06 AM
How to create geofence in Smartech?
Create a geofence to connect with your audience base when they enter, leave, or dwell within a certain physical location. Engage with your users based on th...
Wed, 29 Dec, 2021 at 9:28 AM
How does webhook in Smartech Works?
Thank you for reaching out to us. Webhook will act as a catalyst in the world of web marketing. It is nothing but an HTTP call back API, use to pass rea...
Wed, 29 Dec, 2021 at 9:22 AM
How does FB Audience Targeting works in Smartech?
Facebook Custom Audience is a set of contacts that you can create from your existing contact database. You can target Facebook Ad campaigns to these audi...
Wed, 29 Dec, 2021 at 9:38 AM
Which all integration and plugins are available in Smartech?
Maximize the value of your existing product/business and extend customer satisfaction with range of integrations & plugins.   To know more, click...
Wed, 29 Dec, 2021 at 9:44 AM
What are the possibilities which triggers app uninstall event to Smartech against a specific user?
Below are the possibilities/reasons behind app uninstall being marked against a specific user : 1] If the registration token expires (for example, Google m...
Thu, 20 Jan, 2022 at 11:58 AM
Why there is delay in Status change from Submitted to Sent for the campaign? I had scheduled the campaign at 15:35:00 from last 5 minutes the status is still showing submitted.
This is to inform you that the cron picks campaigns every 2nd, 17th, 32nd and 47th minute of the hour. So an email campaign scheduled at 15:35:00 will o...
Fri, 11 Feb, 2022 at 12:44 PM
Can I pause or stop a Journey after activating?
Yes, the Journey can be paused or stopped after activation. Pause - This will pause the journey and won't run it the next time or won't accept n...
Fri, 11 Feb, 2022 at 12:56 PM
Automatic and Manual Segment Refresh
Imagine I upload a list of 12,000 contacts with email id and city. From this list, I create 2 segments- Segment 1: city contains Delhi and Segment 2: the ci...
Fri, 11 Feb, 2022 at 1:03 PM
How to pause a Web Push campaign?
The scheduled web push campaign can be suspended --just click on 3 dots for the particular scheduled campaign and click on suspend. However, already publ...
Thu, 3 Mar, 2022 at 6:07 PM