FAQs

How to check User edit activity
Step 1 -  Check userid based on the provided email id / mobile no / foreign key in mysql db For Email - select id,email,confirmed,disabled,entered,modi...
Wed, 23 Dec, 2020 at 6:00 PM
How to delete contacts from Smartech panel?
You can remove Contacts from Lists, blacklist contacts, and also delete the contacts from All Contacts. If you remove a contact from a List (Delist), you ca...
Thu, 15 Jul, 2021 at 12:00 AM
How to export the blacklisted data with reason ?
PFB steps for downloading blacklisted data as per the reason : 1. Login to the Panel 2. Click on DATA 3. Hover over CONTACTS 4. Click on BLACKLISTED CONTAC...
Thu, 22 Jul, 2021 at 4:50 PM
How to check all the activities against a particular user till date?
You can check what all communications have gone out to a specific user till date from the panel or what all activities have been performed by the user till ...
Thu, 22 Jul, 2021 at 5:08 PM
How to check/change time zone of Smartech panel?
You can check what it the panel's time zone or it can be changed as well. Timezone impacts each and every page of the panel. This is something which...
Thu, 22 Jul, 2021 at 5:26 PM
What is PEID error while uploading the SMS template in the Smartech panel?
Your PEID is the Entity unique ID which is received from DLT after Entity registration is approved. PEID means the Registration number of DLT, which you wil...
Wed, 4 Aug, 2021 at 1:03 PM
How to customize the Footer or to modify the content of the unsubscribe line
You can follow the below steps to do the same:             1) Login to the panel   &nb...
Wed, 4 Aug, 2021 at 10:42 AM
How to use or create a countdown timer?
This feature is used to add the timer in the HTML file.       Please find the below steps:       1...
Wed, 4 Aug, 2021 at 12:28 PM
How to whitelist the Email ID in your Smartech panel ?
In any of your previous campaigns, if the user marked the mail as SPAM or abuse or unsubscribed or the email to that user hard bounced or the user was manua...
Wed, 4 Aug, 2021 at 6:46 PM
How do I check the remaining credits in my Smartech panel?
Please follow the below steps to check the balance credits in your Smartech panel:       1) Login to the Panel   &...
Fri, 6 Aug, 2021 at 5:14 PM