Netcore Solutions Pvt. Ltd.

Insights 4

• Kindly explain what is the purpose of “Revenue Dashboard”?
• Why are reports of few journeys missing in the report received from Report Scheduler?
• How to schedule report automatically for daily/weekly/monthly?
• I am not getting the delivered count for my promotional SMS

FAQs 121

• I am not able to expand the App Push Notification received on my Device. Why could this be?
• Can we copy segments, the way we can copy journeys?
• What could be the reasons for a Smartech account to be disabled?
• I recently came across “Smart attributes” as separate attributes of contacts. What exactly are smart attributes?
• Can the primary key of an Smartech account be changed after initially setting up?

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Campaign 17

• Can I post and communicate to customers via social media platforms like Facebook and Twitter?
• Can WhatsApp be Utilized as a channel on Smartech Journeys?
• Whats New in Journey 2.0 from the existing Journey Builder?
• What is the Text limit for an Android app push excluding Image?
• How to execute A/B split campaign

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Best Practices 2

• Tips and tricks to boost user engagement on Apps
• How can Product Managers Increase App Engagement via Smartech

Assets 3

• Is the Netcore SDK stable? What steps are we taking to ensure stability? How long does it take to integrate Netcore SDK?
• Does Smartech SDK have any impact performance of a App?
• How to add SFTP details on the panel for report dump?

Journey 3

• What should be checked first if suddenly emails stop going out from journeys?
• Email templates not available in dropdown for selection in email nodes of journey, why?
• How to add multiple list in our journey campaign?

APN 3

• Why is there a difference between list/segment count and reachable count of APN?
• Why is the published count less than the usual count in APN broadcast?
• What is STO

BPN 1

• Why is there a difference between list/segment count and reachable count of BPN?

Web Message 2

• Why are the contacts not getting added to the list through web message?
• Why are we not able to proceed to Content tab from Audience tab while drafting web message?

API 4

• Why are we not receiving activity in Smartech even if Offline Activity API call is successful?
• In APN campaign API response, why are we getting "Invalid API key"?
• Offline activity API call file size limit
• How can we blacklist an Email ID using API?

Segment 3

• How to delete a segment?
• How to create a segment?
• How to download data of all the people who opened a mail?