Netcore Cloud

Insights 5

• Kindly explain what is the purpose of “Revenue Dashboard”?
• Why are reports of few journeys missing in the report received from Report Scheduler?
• How to schedule report automatically for daily/weekly/monthly?
• I am not getting the delivered count for my promotional SMS
• IAM campaign id - not showing to a particular user.

FAQs 121

• I am not able to expand the App Push Notification received on my Device. Why could this be?
• Can we copy segments, the way we can copy journeys?
• What could be the reasons for a Smartech account to be disabled?
• I recently came across “Smart attributes” as separate attributes of contacts. What exactly are smart attributes?
• Can the primary key of an Smartech account be changed after initially setting up?

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Campaign 17

• Can I post and communicate to customers via social media platforms like Facebook and Twitter?
• Can WhatsApp be Utilized as a channel on Smartech Journeys?
• Whats New in Journey 2.0 from the existing Journey Builder?
• What is the Text limit for an Android app push excluding Image?
• How to execute A/B split campaign

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Best Practices 2

• Tips and tricks to boost user engagement on Apps
• How can Product Managers Increase App Engagement via Smartech

Assets 3

• Is the Netcore SDK stable? What steps are we taking to ensure stability? How long does it take to integrate Netcore SDK?
• Does Smartech SDK have any impact performance of a App?
• How to add SFTP details on the panel for report dump?

Hansel 4

• The device is not getting paired with the Hansel panel
• Extending the upper limit of the segment data duration for client side segment that we capture from 7 days to 90 days
• Need to change the admin for PX panel.
• Nudges not visible on website

Playbooks - Engage 10

• Incorrect Communication Delivered via Journey
• In-App Message Not Getting Rendered
• Responses Not Being Stored in Web Message
• Web Message Not Visible
• Web Message Size Incorrect in Preview Page

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Playbooks - Audience 1

• Data invisible post successful Offline Activity

Playbooks - Settings 3

• Facebook Custom Audience - URL Blocked
• Replicate DNS from CPaaS to CEE for Promotional Emails
• “Attention Required” Webhook concern

Playbooks Index 1

• Playbook Index

Playbooks - Misc 3

• How to Increase the Validity of a CEE Account
• SFTP Data Upload Failure
• How to Give Access for Google Postmaster in all 4 accounts

Playbooks - Task (CEE UI) 22

• How to Add a Sender Domain
• Creating a Sub-user and Access Management
• How to add AMP Sender ID
• How to Enable Campaign Slicing
• How to Reset a User Password

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