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Smartech
Insights
4
Kindly explain what is the purpose of “Revenue Dashboard”?
Why are reports of few journeys missing in the report received from Report Scheduler?
How to schedule report automatically for daily/weekly/monthly?
I am not getting the delivered count for my promotional SMS
FAQs
121
I am not able to expand the App Push Notification received on my Device. Why could this be?
Can we copy segments, the way we can copy journeys?
What could be the reasons for a Smartech account to be disabled?
I recently came across “Smart attributes” as separate attributes of contacts. What exactly are smart attributes?
Can the primary key of an Smartech account be changed after initially setting up?
View all 121
Campaign
17
Can I post and communicate to customers via social media platforms like Facebook and Twitter?
Can WhatsApp be Utilized as a channel on Smartech Journeys?
Whats New in Journey 2.0 from the existing Journey Builder?
What is the Text limit for an Android app push excluding Image?
How to execute A/B split campaign
View all 17
Best Practices
2
Tips and tricks to boost user engagement on Apps
How can Product Managers Increase App Engagement via Smartech
Assets
3
Is the Netcore SDK stable? What steps are we taking to ensure stability? How long does it take to integrate Netcore SDK?
Does Smartech SDK have any impact performance of a App?
How to add SFTP details on the panel for report dump?
Journey
3
What should be checked first if suddenly emails stop going out from journeys?
Email templates not available in dropdown for selection in email nodes of journey, why?
How to add multiple list in our journey campaign?
APN
3
Why is there a difference between list/segment count and reachable count of APN?
Why is the published count less than the usual count in APN broadcast?
What is STO
BPN
1
Why is there a difference between list/segment count and reachable count of BPN?
Web Message
2
Why are the contacts not getting added to the list through web message?
Why are we not able to proceed to Content tab from Audience tab while drafting web message?
API
4
Why are we not receiving activity in Smartech even if Offline Activity API call is successful?
In APN campaign API response, why are we getting "Invalid API key"?
Offline activity API call file size limit
How can we blacklist an Email ID using API?
Segment
3
How to delete a segment?
How to create a segment?
How to download data of all the people who opened a mail?