FAQs

upsert is a sync call or async call
Async call.  Upsert means  - update the attribute details in the system 
Sun, 13 Dec, 2020 at 9:03 PM
Can I enable data encryption for Vertica panel
No. Vertica won't support data encryption feature.
Sun, 13 Dec, 2020 at 9:03 PM
Can I enable data encryption for US IDC panel.
No. data encryption feature not available on US IDC panels Suggestion - Kindly create a panel on Indian IDC. Do not enable Vertica.
Sun, 13 Dec, 2020 at 9:04 PM
Chat option not available for panel
We won't provide chat option for NGN panels
Sun, 13 Dec, 2020 at 9:05 PM
How many segments get auto refreshed
Latest 30 used segments get auto refreshed
Sun, 13 Dec, 2020 at 9:06 PM
When the segment gets auto refreshed
For Indian clients  -  segments get auto-refresh in the midnight
Sun, 13 Dec, 2020 at 9:07 PM
Can we change the payload datatype for web events
No. we should ask the customer to pass new payloads with the correct datatype.
Sun, 13 Dec, 2020 at 9:08 PM
How does the schedule campaign API work?
The schedule campaign API, It works as per the client timezone.
Sun, 13 Dec, 2020 at 9:09 PM
What is the default attribute limit?
Default attribute limit -100.    If the client is asking to increase the limit, kindly inform to delete the unused attributes instead of increasing the att...
Sun, 13 Dec, 2020 at 9:09 PM
What is the default attribute limit for UDT.
Default attribute limit in UDT - 100.
Sun, 13 Dec, 2020 at 9:10 PM