All queries regarding to campaign/communication are answered here.

Can I post and communicate to customers via social media platforms like Facebook and Twitter?
We can communicate to customers on social media platforms like Facebook, Instagram through Smartech. However we cannot communicate to customers on Twitter. ...
Mon, 13 Apr, 2020 at 8:00 PM
Can WhatsApp be Utilized as a channel on Smartech Journeys?
YES. And thats something unique with Smartech. Its already live and available in Smartech. You could not only send trigger based Notifications throu...
Tue, 14 Apr, 2020 at 5:47 PM
Whats New in Journey 2.0 from the existing Journey Builder?
The following are the distinguishing features of Journey 2.0 (Beta): Drag and Drop workflow creation. Merge multiple nodes to one node. Single Wait U...
Wed, 15 Apr, 2020 at 3:17 PM
What is the Text limit for an Android app push excluding Image?
The text limit is as follows: Max 30 characters for Title and 2000 characters for notification message.
Thu, 16 Apr, 2020 at 12:50 PM
How to execute A/B split campaign
Overview Split A-B Broadcast helps you improve the reachability and open rate of your email Broadcasts. Using this, you can compose two different versions ...
Thu, 23 Apr, 2020 at 9:14 PM
Dynamic Email Broadcasts
Overview Dynamic Broadcasts are customised emails for each recipient. This customisation is based on the attributes of the Contacts. For example, a Broadca...
Thu, 23 Apr, 2020 at 9:40 PM
Birthday Alerts
Birthday Alerts are automated email broadcasts to send birthday wishes to the Contacts. If the date of birth is defined as an attribute in “DOB” format and ...
Thu, 23 Apr, 2020 at 9:50 PM
Regular Email Broadcast
Regular Email Broadcast Go to Campaigns > Broadcast > Email > Create Regular Campaign In the Message Header section, fill in all the details. N...
Thu, 23 Apr, 2020 at 10:56 PM
Follow Ups Broadcasts
Follow Ups are automated emails sent to the contact as soon as it is added to Smartech. For example, to each contact who is added, a welcome email must be ...
Fri, 24 Apr, 2020 at 6:10 PM
SMS Broadcast
SMS Broadcast: SMS through Netcore can now be sent through the Smartech panel itself.  To send SMS broadcasts, the prerequisites are: SMS templates : Yo...
Fri, 24 Apr, 2020 at 6:31 PM