Live feed

Knowledge base about Live feed section for Whatsapp API platform

How can I check detailed Whatsapp message delivery logs on the CPaaS panel?
You can follow below steps to check the detailed whatsapp message delivery logs within the CPaaS Panel, Steps to check detailed message delivery logs ...
Tue, 9 Dec, 2025 at 2:52 PM
How can I find Whatsapp message logs for the user with number 91xxxxxxxx?
The recipient mobile numbers on the CPaaS panel are shown masked so as to protect the customer data visibility only to authorized users. Below are the s...
Tue, 9 Dec, 2025 at 11:52 AM
Can I get a template-based detailed report for whatsapp messages from the CPaaS panel?
Yes, it is possible to check the template based detailed report from CPaaS panel, Please follow below steps for the same. Log in to the CPaaS panel...
Tue, 9 Dec, 2025 at 11:51 AM
What is the message ID in the Live Feed section for Whatsapp API platform?
Typically when you inject a message using Netcore Whatsapp API platform, you get a unique MessageID back within the response (while the request is successfu...
Tue, 9 Dec, 2025 at 11:57 AM
Can you explain the various whatsapp message delivery statuses (Sent, Read, Delivered, Failed, Not Sent) available within the live feed section?
Please find the below given details for your information, 1. Sent : The message has been successfully submitted by the system to the WhatsApp servers. H...
Tue, 9 Dec, 2025 at 12:03 PM
Why are the recipient mobile numbers masked on the CPaaS Whatsapp API panel?
Recipient phone numbers are masked on the panel to safeguard user privacy and protect sensitive personal information. Instead of displaying the actual phone...
Tue, 9 Dec, 2025 at 12:06 PM
Why are the recipient numbers displayed in an encrypted/hashed format on Whatsapp CPaaS panel?
Recipient phone numbers are displayed in a hashed format because they are stored in the Netcore Whatsapp reporting application in a hashed form by design. T...
Tue, 9 Dec, 2025 at 12:15 PM
Can I schedule a Whatsapp report download from the cPaaS panel?
In CPaaS panel for Netcore Whatsapp API, you can schedule a report sharing using any or both of the two delivery methods 1. Email 2. SFTP If you ch...
Tue, 9 Dec, 2025 at 2:25 PM
What is the difference between “Requested On” and “Last Activity” columns within the live feed section?
Requested On: This refers to the date and time when a whastapp message request was initially submitted to the Netcore Whatsapp API platform.  Last Activi...
Tue, 9 Dec, 2025 at 2:27 PM
How can I view incoming user messages for Whatsapp on the cPaaS panel?
Please find below steps to view the user response Log in to the CPaaS panel. Go to the WhatsApp channel section. Open the Live Feed tab. Y...
Tue, 9 Dec, 2025 at 2:29 PM