FAQ
We have 8 various options to send message, i.e., Publish Message, Common Message, Custom Message, Template Message, Single Message Publish, WAP Push Messa...
Fri, 28 Jul, 2017 at 6:09 PM
Sender ID identifies the name of sender. First two characters identifies the operator and circle, rest of the characters identifies the sender name.
In ...
Fri, 28 Jul, 2017 at 6:14 PM
Below are the 2 kinds of issues you might face while uploading database : 1) Invalid Placeholder This is to inform you that, you will get INVALID PLACEHO...
Thu, 8 Jul, 2021 at 6:04 PM
In any of your previous campaigns, if the user marked the mail as SPAM or abuse or unsubscribed or the email to that user hard bounced or the user was...
Wed, 4 Aug, 2021 at 6:19 PM
Please find below the steps to download Responage LC/SC Report: 1) Login to the Responage panel. &a...
Fri, 6 Aug, 2021 at 10:28 AM
Bounce are of two types hard and soft boucne and 1 % bounce in email campaign is not a problem. Hard Boucne A hard bounce indicates a permanent reason ...
Fri, 6 Aug, 2021 at 4:51 PM
A campaign was done for which we got some unique opens and unique clicks. I have to shoot that emailer again today, but I don’t want to shoot emailer aga...
Fri, 6 Aug, 2021 at 6:49 PM
You can follow the below steps to add the domain in your EMM panel 1) Login to your EMM panel 2) Click on Admin->Account Configuration 3) Click on Add...
Wed, 18 Aug, 2021 at 6:01 PM
This is a DIY feature on the panel that can be done by a admin of the panel. You can follow the below steps to update the test contacts in your Smartech p...
Thu, 19 Aug, 2021 at 9:24 AM
We do not have the feature to whitelist the email ID from backend. In any of your previous campaigns, if the user marked the mail as SPAM or abuse or un...
Wed, 25 Aug, 2021 at 12:03 PM