FAQ
This is a DIY feature on the panel that can be done by a admin of the panel. You can follow the below steps to update the test contacts in your Smartech p...
Thu, 19 Aug, 2021 at 9:24 AM
We do not have the feature to whitelist the email ID from backend. In any of your previous campaigns, if the user marked the mail as SPAM or abuse or un...
Wed, 25 Aug, 2021 at 12:03 PM
Kindly find below the settings that needs to be done at your end: _dmarc.domainname TXT v=DMARC1\; p=none\; rua=mailto:dmarc-alert@domainname NOTE: dmarc...
Wed, 25 Aug, 2021 at 5:37 PM
This metric gives information on how many Unique Contacts have clicked the links present in the Broadcast. It eliminates duplicate clicks of the same link ...
Thu, 2 Sep, 2021 at 10:43 AM
If the user wants to send a copy of the email to a certain set of users then such users can be added to CC List. Such users will get a copy of the email. ...
Thu, 2 Sep, 2021 at 10:28 AM
You can follow the below steps to enable the same in your EMM panel: 1) Login to your EMM panel 2) Click on Admin --> Account Configuration 3) Clic...
Thu, 2 Sep, 2021 at 10:42 AM
You can achieve the same at the time of creating a campaign. 1) Login to the panel 2) Click on Campaign --> Create New --> Regular 3) Click on F...
Wed, 22 Sep, 2021 at 6:01 PM
Please find below steps to check usage : 1) Login to the EMM panel 2) Go to Reports->Monthly Billable Counts 3) Option can be selected to fetch report...
Wed, 6 Oct, 2021 at 9:48 AM
1. What is API (Application programming interfaces): An API is a set of programming code that enables data transmission between one software product to ano...
Fri, 15 Oct, 2021 at 11:11 AM
No, for the above request we have a different product called EMM-BPA. Using this you can send personalized bulk attachments. We request you to connect w...
Thu, 14 Oct, 2021 at 2:58 PM