FAQ

How to add Default Sender Details in EMM?
You can follow the below steps to add the sender details in your Smartech panel: 1) Login to your EMM panel 2) Click on Admin --> Account Conf...
Wed, 20 Oct, 2021 at 2:46 PM
What is the Data Masking access given to a sub-admin actually does?
Data masking is a data security technique in which a dataset is copied but with sensitive data obfuscated. Example:  For Mobile number 7000000012 it wil...
Wed, 20 Oct, 2021 at 4:21 PM
How to add email id to receive email alerts for missed call data from responage panel?
Please find below the steps: Step 1: Login to the responage panel Step2: Go to Distributor --> manage alerts -->digest Step3: Select origin --&g...
Thu, 21 Oct, 2021 at 3:37 PM
How do I Add/Edit Image hosting domain in EMM?
You can follow the below steps: 1) Login to your EMM panel 2) Click on Admin->Account Configuration  3) Click on Edit against Image Hostin Domain...
Mon, 22 Nov, 2021 at 10:42 AM
Why DNS setting?
A dedicated setup is always going to be advantageous because it lets you have complete control over where your emails are delivered.  To know more, c...
Mon, 22 Nov, 2021 at 12:25 PM
How to add reply to email ID in EMM?
You can follow the below steps to add the same 1) Login to your EMM panel 2) Click on Admin->Account Configuration 3) Click on Add under Reply-To Ema...
Thu, 2 Dec, 2021 at 10:00 AM
Gmail's different inboxing tab its pros and cons:
We all know that Gmail, which has 400+ million users as of today, has always tried innovating its mailbox. And now after labels, filters and priority inbox...
Wed, 8 Dec, 2021 at 5:38 PM
What is SPAM Score Threshold?
SPAM Score Threshold is the upper limit beyond which the email is regarded as SPAM. The score must be below the permissible threshold to ensure the inbox de...
Tue, 1 Feb, 2022 at 10:24 AM
Different hard bounce categories with explanations.
Please find below different hard bounce categories with explanations. Bad-domain: the domain of the email address (for example '@gmail.com') is n...
Tue, 1 Feb, 2022 at 10:45 AM
Please tell me know how to remove the domain which we have already added in my EMM panel?
Please find below the steps: 1) Login to your EMM panel.       2) Click on  Admin --> Account Configuration       3) Click on Add next to Domain N...
Tue, 1 Feb, 2022 at 11:12 AM