FAQ

Can I add attribute name with numbers for example "07BF"?
No, an attribute name cannot be created starting with a number or _(underscore). It will always start with an alphabet. It can have a number or _(under...
Thu, 14 Oct, 2021 at 3:40 PM
How to add logo in the EMM panel?
Please follow the below steps to add logo to your panel. 1) Login to your panel 2) Click on Admin --> White Label 3) Add the Page Title and upload t...
Fri, 15 Oct, 2021 at 11:41 AM
How to add Default Sender Details in EMM?
You can follow the below steps to add the sender details in your Smartech panel: 1) Login to your EMM panel 2) Click on Admin --> Account Conf...
Wed, 20 Oct, 2021 at 2:46 PM
What is the Data Masking access given to a sub-admin actually does?
Data masking is a data security technique in which a dataset is copied but with sensitive data obfuscated. Example:  For Mobile number 7000000012 it wil...
Wed, 20 Oct, 2021 at 4:21 PM
How to add email id to receive email alerts for missed call data from responage panel?
Please find below the steps: Step 1: Login to the responage panel Step2: Go to Distributor --> manage alerts -->digest Step3: Select origin --&g...
Thu, 21 Oct, 2021 at 3:37 PM
How do I Add/Edit Image hosting domain in EMM?
You can follow the below steps: 1) Login to your EMM panel 2) Click on Admin->Account Configuration  3) Click on Edit against Image Hostin Domain...
Mon, 22 Nov, 2021 at 10:42 AM
Why DNS setting?
A dedicated setup is always going to be advantageous because it lets you have complete control over where your emails are delivered.  To know more, c...
Mon, 22 Nov, 2021 at 12:25 PM
How to add reply to email ID in EMM?
You can follow the below steps to add the same 1) Login to your EMM panel 2) Click on Admin->Account Configuration 3) Click on Add under Reply-To Ema...
Thu, 2 Dec, 2021 at 10:00 AM
Gmail's different inboxing tab its pros and cons:
We all know that Gmail, which has 400+ million users as of today, has always tried innovating its mailbox. And now after labels, filters and priority inbox...
Wed, 8 Dec, 2021 at 5:38 PM
What is SPAM Score Threshold?
SPAM Score Threshold is the upper limit beyond which the email is regarded as SPAM. The score must be below the permissible threshold to ensure the inbox de...
Tue, 1 Feb, 2022 at 10:24 AM