Getting Started

What is WABA (WhatsApp Business Account) ?
A WhatsApp Business Account allows businesses to use the WhatsApp Business API to communicate directly with customers. It is possible to register more than ...
Fri, 3 Nov, 2023 at 12:31 PM
Steps of Moengage platform Integration with Netcore Cpaas Panel.
Please find steps to integrate Moengage with Netcore cpaas panel.
Sat, 10 May, 2025 at 1:45 PM
How to change registered email address for an Netcorecloud Whatsapp API account?
It is a very simple process on the Netcore Whatsapp API account to change the registered email address. In order to do the same, you can follow the below ...
Mon, 6 Oct, 2025 at 4:17 PM
MMLITE migration steps
We’d like to enable WhatsApp’s new Marketing Messages Lite (MM Lite) API for your account. This offers better delivery optimisation for marketing templates,...
Fri, 10 Oct, 2025 at 3:00 PM
What is the escalation matrix for Whatsapp API issues?
Please refer to link https://ncimages.s3.ap-southeast-1.amazonaws.com/CpaaS_New_Escalation_Matrix_new.pdf for any escalations related to Email API, Whatsapp...
Fri, 19 Dec, 2025 at 4:40 PM
Whatsapp retry feature enabled and disabled
Jump Server : ssh 34.100.142.56 Server: ssh 10.24.5.7 Path: cd whatsapp_api Script: php retry_enable-disable.php Enter username: forestessentialswa...
Fri, 6 Feb, 2026 at 12:26 PM
Enable/Disable 91 country code for whatsapp business number
mysql> select username,phone_number,allow_country_code,country_code,created_date FROM whatsapp_api_v2.clients WHERE username = 'balic_analyticswa&#...
Thu, 29 Jan, 2026 at 5:24 PM