Please refer to link https://ncimages.s3.ap-southeast-1.amazonaws.com/CpaaS_New_Escalation_Matrix_new.pdf for any escalations related to Email API, Whatsapp API or RCS API services on the CPaaS Platform of Netcorecloud.
What is the escalation matrix for Whatsapp API issues? Print
Modified on: Fri, 19 Dec, 2025 at 4:40 PM
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