Getting Started

How many services do Netcore offer with WhatsApp Business API as a solution?
There are below given services which Netcore offers with Whatsapp business API, Netcore’s Whatsapp Business API WhatsApp as Channel in Smartech Custo...
Fri, 26 Jun, 2020 at 2:43 PM
Do we need a Facebook business manager account to use whatsapp business? If yes, then why is it mandatory?
Whatsapp is a part of Facebook and as a part of the Facebook family of business they want to know the authenticity of the account. Once WABA (Whatsapp busin...
Fri, 26 Jun, 2020 at 2:44 PM
Can I use a phone number that is already on WhatsApp?
If that phone number has not been used on WhatsApp Business API, you can use that phone number. Follow the migration steps outlined here to reuse that phone...
Fri, 26 Jun, 2020 at 2:45 PM
Can I run multiple WhatsApp Business API Clients with the same phone number?
No. At any given time, you can only have one setup of the WhatsApp Business API running for a single phone number. As soon as you register a second setup, y...
Fri, 26 Jun, 2020 at 2:45 PM
Can we use toll free numbers as my whatsapp number?
Toll-free numbers are allowed as long as your country code is included. The reason is that toll-free numbers without country codes cannot be uniquely identi...
Fri, 26 Jun, 2020 at 2:46 PM
How many messages can I send on the first day once my Whatsapp acount is activated? Is there any limit?
Once your account is activated and live there is a message limit per day of 1000, once this limit is breached the next limit is set up to 10k messages and t...
Fri, 26 Jun, 2020 at 2:46 PM
Can I edit my details getting displayed on my Whatsapp Business to users ?
Yes, You can do so by heading to the Settings > General settings tab. Click on Edit and upload the Display Image and Save it. Add/change the rest of the ...
Fri, 2 Jun, 2023 at 6:08 PM
How to check for a graphical view for the conversations logs that the end users have with business ?
Click on the dashboard and select the conversations dropdown by clicking on the template on the Top right section dropdown as shown. That will show the perf...
Fri, 2 Jun, 2023 at 6:10 PM
How can I get an overview of my campaign performance in percentages ?
Head to the campaign section, click on the % sign on the campaign and you can check the percentage- wise performance of the campaign that has been sent by u...
Fri, 2 Jun, 2023 at 6:11 PM
How to check older campaign reports?
If the campaign is done anywhere in 90 days, its campaign record will be visible on the panel. Click on the filter and select the time period and select Tag...
Fri, 2 Jun, 2023 at 6:14 PM