As you may already know, the only PII stored within the CPaaS panel is the recipient’s email address, and this is retained solely for reporting purposes. To ensure complete end-to-end data security, this email ID information is protected using one-way hashing. This is an intentional design choice that safeguards customer data by ensuring that, even in the unlikely event of unauthorized access where someone might be able to download your data sensitive PII such as recipient email addresses cannot be viewed or reconstructed.
This hashing mechanism is a mandatory security control for all customers and cannot be disabled, as it is part of Netcore’s newly implemented information security policy.