Hello, and thank you for reaching out to our customer support team!

If you are facing a CE report issue and looking to resend the password for the reports download in the panel, we are here to help. Below are the steps you can follow to reset the password:


To receive your report's password, please follow the steps below:
1. Log in to your account panel.
2. Click on your Profile.
3. Navigate to Account Configuration.
4. Look for the option:
“Add or Modify Email and Mobile Information for Data Export Requests.”
5. Click on Resend Password.
6. Select your registered mobile number.
7. Click Resend to receive the password via SMS.