Single English SMS text consists of 160 characters. In this case, 1 Message equals to 1 SMS.
In case, if the sms character count is more than 160 characters (say 180 characters), then it will be considered as 1 Message, but 2 SMS's.
What is difference between SMS and Message count in Executive Summery reports? Print
Modified on: Thu, 26 Mar, 2026 at 12:59 PM
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