Title: Creating New Attributes in the CE Panel
When using the CE Panel, you have the ability to create new source attributes to better organize and categorize your information. Follow the steps below to create a new attribute:
1. Click on "Create new" in the Attributes section to initiate the creation of a new attribute. This action will prompt the appearance of the "Create new attribute" dialog box.
2. In the "Create new attribute" dialog box, you will need to configure the following fields:
- Attribute name: This is the name of the attribute. You can use an underscore (_) in the attribute name if needed.
- Data type: Select the type of data for the attribute. For more information on available data types, refer to the guide provided.
- Map to: Choose the attribute that you want the new attribute to be mapped to.
- Default value: Set a default value to provide a fallback option when an attribute is missing.
3. It is important to note that every field marked with an asterisk (*) is mandatory, so ensure that all required fields are filled out.
Once you have completed the configuration of the new attribute, it will be created and will appear in the Attributes grid view. This will allow you to easily manage and utilize the new attribute within the CE Paanel.
By following these steps, you can effectively create new source attributes to enhance the organization and accessibility of your customer support knowledge base.