List Upload Failed Due to Harvest Error

Problem Statement

The list upload has failed due to a Harvest Error during the data processing stage.

What This Means

A Harvest Error occurs when the system is temporarily unable to process the uploaded list data. This is usually a system-level or processing delay issue and does not require re-uploading the file in most cases.

Resolution / System Action

  • The data upload process is automatically re-initiated for the selected list.

  • The reprocessing will start within the next 15 minutes.

  • Once completed, the list upload should be processed successfully without any manual intervention.

What You Need to Do

  • No action is required from your end.

  • Please allow up to 15 minutes for the system to complete the reprocessing.

  • Avoid re-uploading the same file during this time.

When to Contact Support

If:

  • The list does not get uploaded even after 15 minutes, or

  • You encounter the Harvest Error repeatedly

Please reach out to our Customer Support Team with the list details for further assistance.