Getting Started

Why is my account shown as "disabled"?
There can be below given reasons for your account to be in disabled mode, -If you have not used your account for more than 12 months for sending any ema...
Sat, 18 Sep, 2021 at 7:17 AM
What is the max bounce threshold supported by Netcore email API.
The recommended bounce threshold on Netcore email API is 5% or less however if your bounce percentage goes beyond 10% then your account would be disabled an...
Sat, 18 Sep, 2021 at 7:17 AM
What is the max bounce threshold supported by Pepipost.
The recommended bounce threshold on Pepipost is 5% or less however if your bounce percentage goes beyond 10% then your account would be disabled and you wou...
Fri, 10 Jul, 2020 at 9:57 PM
Where do I see my incoming mails?
Netcore email API is an outbound email delivery service. For all incoming emails to your mailbox, you would have to connect with your email server admin.
Sat, 18 Sep, 2021 at 7:18 AM
What is Time to Inbox?
Usually, the time taken for delivery of an email from the Netcore email API application to the MX server of the recipient MX server is referred to as “Time ...
Sat, 18 Sep, 2021 at 7:18 AM
Can I change my account username?
Once configured, you can not change your account username.
Fri, 10 Jul, 2020 at 9:57 PM
How to configure Bounce notification for my emails on Netcore email API?
A bounce occurs whenever the recipient server rejects the email. The primary reason for these bounces is that the email does not exist or is misspelled.  ...
Sat, 18 Sep, 2021 at 7:18 AM
When do SMTP and Account passwords gets expired?
The SMTP password configured on your Pepipost account does not gets expired throughout the life cycle of your Pepipost account. However in case if you notic...
Fri, 10 Jul, 2020 at 9:57 PM
How to change the Registered Email Address of an account?
It is a very simple process on the Netcore email API account to change the registered email address. In order to do the same, you can follow the below steps...
Fri, 17 Sep, 2021 at 2:44 AM
How to change the Timezone of an account?
It is a very simple process on Netcore email API to change the Timezone of your account. In order to do the same, you can follow the below steps, 1. Log...
Sat, 18 Sep, 2021 at 7:18 AM